What does a pilot ask of you?
Four things: agree the one buying question that matters, point us at the public material you control, approve or decline the one proposed change, and afterwards tell us what you saw.
Everything else in the window — observing, diagnosing, writing the mission, verifying, grading — is ours to do and yours to read.
What each ask is for
- The links are the working surface — never your systems, never anything about your customers.
- The intents you already know about make the question set sharper; without them we infer it.
- The approval is the control point: it is the only thing that makes anything happen.
- What you saw afterwards is half the evidence: some outcomes are only visible from your side.
How it ends
With a written report at a stated grade, and a real choice about what happens next: continue, hold, decline, or widen. Often the grade is low and the report says so — that is the method working, not the time wasted.
The full scope, including what is deliberately left alone: the how-it-works page.
Scope and limitations
- The window bounds the work, not the truth: some questions end it still open, and the report keeps them open.
- Nothing here is a price, a schedule promise or a service level. The effort depends on the question, available materials and review needed.